Certified by Post Office Travel Money • May 24, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
2.6
5 reviews
5 stars
2
4 stars0
3 stars0
2 stars0
1 star
3
DD
Daniel
Dec 1, 2025
1.0
Parcel machines out of order for months.
LC
Lee Choi
Nov 12, 2025
1.0
I visited this branch today to post several parcels containing the same items. Unfortunately, the experience was extremely unpleasant. The staff member who assisted me—her name is Meera, and she mentioned she is the manager—appeared irritated when I asked her to repeat her answers. As English is not my first language, I sometimes need people to speak a little more slowly so I can understand clearly.
I fully understand that staff are required to ask about the contents of parcels, and I answered all her questions carefully. However, since all my parcels contained the same products that I sell online, my answers were naturally the same. Meera questioned this and remarked that I was “just repeating” myself, which left me quite speechless.
At one point, she told me to “calm down,” which surprised me as I was not being angry or disrespectful—I was simply trying to communicate clearly. I felt frustrated and uncomfortable with how the situation was handled. When I asked to speak to the manager, she said she was the manager. I then expressed that I felt unwelcome, to which she replied, “I feel very unwelcome too.”
In the end, I asked for the line manager’s contact details to make a formal complaint.
I sincerely hope no other customers have to experience a similar situation at this branch in the future. I felt discriminated against and unwelcome simply because I needed clarification and spoke English as a second language.
TK
Tim K
Sep 15, 2025
5.0
Surprisingly fast service.
I went at around 10 am, the queue wasn't that long. The service was super fast for doing a tfl child oyster card!
I wasn't sure what to think after reading the comments, but my experience was great.
Thank you royal mail!
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money at 45 London Wall?
Post Office Travel Money is open Monday to Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Can I purchase travel money using cards, and which payment options are accepted?
You can pay using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, or Visa at Post Office Travel Money.
Do I need to bring identification when buying or exchanging currency in branch?
Yes, when buying currency and paying by card, you'll need a valid passport, UK or EEA photocard driving licence, or an EEA identity card. ID may also be required for some cash transactions.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, South African Rand, and others.
What services does Post Office Travel Money offer?
They provide travel money cards, currency buy back, and travel money refund guarantee services with competitive rates and no commission.
Is it possible to order travel money online or via a mobile app?
Yes, you can order travel money online at https://www.postoffice.co.uk/travel-money and download the Post Office Travel app from both Apple App Store and Google Play Store.
Are there any nearby post offices close to Post Office Travel Money at 45 London Wall?
Yes, Moorgate Post Office and Post Office-Moorgate are nearby, providing additional postal and grocery services that customers might find useful before or after currency exchange.
What dining options are available near Post Office Travel Money?
Nearby restaurants include Belgian Bake UK, Silk Route Journey, Wrapwok, and Mehek Indian Restaurant and Bar, perfect for grabbing a meal before or after your currency exchange visit.
Are there nearby financial services or money transfer options close to Post Office Travel Money?
Yes, Western Union, Hungarian International Finance, and SatoshiPoint are close by, offering additional financial and money transfer services.
How can I get to Post Office Travel Money via public transport or nearby landmarks?
Post Office Travel Money is located near Moorgate, with nearby landmarks such as PureGym London Wall and The Light Centre Moorgate. These can help orient you if you are navigating to the address at 45 London Wall.
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